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Frequently Asked Questions


 

I don't know where to start.  Can you help me?

Call us and a Design Consultant will listen to your needs and tell you what your options are.  A job may seem overwhelming until you have the right experts helping you out.   We can put things in perspective and offer solutions that you may not have even considered. 

 

What do you charge for your graphic design services?

Prices depend on the type of project but you can be sure that the money you're paying is for effective and efficient marketing designs. 

 

What types of payment do you accept?

We accept major credit cards and bank wires through PayPal. 

 

What are your payment terms?

We require 50% of the cost up front to start the project with the final 50% due when the project is delivered.

 

What is the client's involvement in the design process?

Your Design Consultant will thoroughly discuss the project at hand with you from the beginning.  We encourage you to supply any samples and ideas you may have.  During the design process, you will be asked to approve certain milestones before work continues.  At the conclusion of a project, you can request the project in various formats. 

 

How do I check on the progress of my project during the design process?

You will be kept abreast of the progress of your project through the approval process.  Your Design Consultant will present the project to you at certain stages, or milestones, and wait for approval before continuing work.  We find that this process will keep you involved and prevents any breakdowns in communication.  In between these milestones, you are free to call in to get an update. 

 

How will I receive my design project once it is finished?

A finished project is yours upon receipt of final payment.  At your request, Feechi will supply the electronic files to you on CD or through e-mail.  We also keep a copy of your project on file should you lose your copy. 

 

Who owns the copyright for work done for me?

Copyright is yours upon receipt of final payment.  Feechi does, however, reserve the right to use any work for Feechi's promotional purposes. 


I needed something designed yesterday.  Can you help me?

We can usually accommodate your rush job depending on how full our production schedule is.  To be fair to other clients, if a project already in production is interrupted by a rush job, Feechi reserves the right to add an additional 50% on top of the normal price. 


Are there any types of businesses you won't do work for?

Feechi reserves the right to deny a project that contains questionable content and intent; this includes projects with nudity, profanity, and content that is discriminating, unlawful or hurtful.

 

Got Questions?

We have a team of experts who can answer just about any question you have regarding print design, web development and SEO. If you need advice on the best practices, software or programs for a project, we can help.

We guarantee, if we don't have the answer, we will research it for you and respond within 24 hours by email.

If you need a quote, you can get one here.

If you need further assistance, feel free to contact us with your concerns.

Ask our team a question...


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Why do I need a logo?

You want to be the business that others remember, the one that stands out above your competitors. Your logo helps elevate you by giving you a professional look and by making you memorable to others. Your logo will help your current customers remember you later and attract future customers. When properly designed, your logo conveys that you are credible, trustworthy, and professional.

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Why do I need a web site?

For many businesses, your web site is the main line of communication between your customers and your company. Even if you do not conduct all of your business through your web site, it may be just what the customer needs to see to choose you over a competitor.

 

Thank you for visiting Feechi